Aldi trials click and collect service for first time

Aldi staff member bringing shopping to your car
Aldi staff will now bring your shopping to your car (Picture: DanielGravesphotography.com)

Aldi has many up sides – cheap food and that the wonder of those special buys.

But the rush to pack your bags in an efficient way is definitely more stressful than other supermarkets.

Now the store is trialling a click and collect service for the first time so you can choose your items online and just pick them up, without having to queue at the till.

Right now, it’s only available for Aldi colleagues from a store in the Midlands but there are plans to extend that to customers in the coming weeks.

Customers can choose from a full range of grocery items online, then drive to their local store where they can have their shopping brought to their cars by store colleagues contact-free, in line with social distancing rules.

Those who use the service will be offered timeslots to arrive at dedicated click-and-collect points in store car parks, where they can pick up their shopping.

If the customer trial is successful, they plan to expand it across the country soon.

Of course, click and collect orders aren’t new and it’s something most supermarkets already do but after years of their products only being available instore, Aldi has been expanding ways to shop since the pandemic.

Aldi is already trialling a rapid delivery service across stores in the East Midlands, London, Cambridge and Greater Manchester in partnership with Deliveroo.

Where it is available, customers can choose from a range of more than 300 Aldi products and have them delivered to their doorstep in as little as 30 minutes.

Earlier this year, Aldi also offered online food parcels to help vulnerable and self-isolating customers. The parcels contained essential products including tinned soup, rice and pasta and were delivered by courier to customers throughout the UK.

Giles Hurley, Chief Executive Officer, Aldi UK and Ireland, said: ‘We know that more and more people want to access the high-quality, affordable food they know they can get at Aldi.

‘This is yet another way we are innovating to make sure we best serve our existing customers and make Aldi’s great products and unbeatable prices available to even more people.’

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Get in touch at metrolifestyleteam@metro.co.uk.

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source https://metro.co.uk/2020/09/14/aldi-trials-click-and-collect-service-for-first-time-13267179/
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