It’s known for its bargain pints but Wetherspoon has impressed with its budget hotel rooms, too.
A Which? study found that Whetherspoon ranked as the best hotel chain in Britain.
The poll asked 8,000 consumers to rate 34 well-known hotel chains on categories such as cleanliness, comfort, service and value.
According to Which?, it’s the first time the hotel chain has come up stars in the rankings.
Premier Inn has topped the list for the past four years and came joint first this year, alongside Spoons.
Wetherspoon Hotels received praised for their ‘huge stylish rooms’ and value for money – with stays starting from just £39 a night.
But the pub giant fell short on cleanliness and for communal areas, which received just three stars.
This year, Premier Inn was marked down for facilities in shared spaces as well as food and drink options, but scored well on ‘good quality’ and ‘competitive price’.
Hilton Garden Inn, Radisson Blu Edwardian and Hilton Hampton also made it into the top five for customer satisfaction.
Britannia, on the other hand, was ranked as the world’s worst hotel chain – for the seventh year in a row. Around 31% of guests rated it as poor for cleanliness.
According to the report, a Which? investigator looked at the Britannia Lodge at Gatwick and logged ‘damp smells’ as well as a ‘grubby’ bathtub.
If that wasn’t enough, an ultraviolet light showed stains on the bed sheets and walls around the toilet – which were not visible to the naked eye.
EasyHotel and Ibis Budget also failed to win over participants in the survey.
Hotels with highest satisfaction rating
1. Wetherspoon Hotels – 79%
2. Premier Inn – 79%
3. Hilton Garden Inn – 78%
4. Radisson Blu Edwardian – 77%
5. Hilton Hampton – 74%
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source https://metro.co.uk/2019/10/28/wetherspoons-budget-hotel-rooms-rated-best-in-the-uk-beating-hilton-and-marriott-10996949/
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